FieldEdge Basic 2024.13.9

This app is designed for Basic license users and functions as FieldEdge Basic. For those with a Full license, it is recommended to utilize our full app "FieldEdge."

FieldEdge Basic is a vital tool that bridges the gap between the office and field operations. It caters specifically to on-the-go helper technicians, providing them with easy access to assignments, work order specifics, and customer information in order to efficiently monitor job progress.

Assignment Management:

• View active, overdue, and completed assignments
• Access work order details and timelines
• Contact customers via phone, email, or SMS
• Navigate to the customer's location
• Send assignment status updates to the office

Time Tracking:

• Clock in and out for the day
• Monitor time spent working on tasks or traveling
• Review timesheets

Offline Functionality:

• Select assignments for offline access
• Operate offline in areas with limited connectivity
• Upload changes when internet connection is restored

Notification System:

• Receive instant notifications for Assigned, Unassigned, or Reassigned work orders
• Receive real-time updates when office notes are added to a work order
• Access a history of past notifications in the new Notifications area